We have kept our return policy Simple.
On the request for Return, you need to state the exact reason for the return. Only Manufacturaing Defects which can not be repaired at the site will be accepted as "Valid Return". You will be contacted by our Logistics team to arrange for a schedule to collect the item requested for return. Once the item has been collected by us and evaluated, then the refund will be performed. Refunds will be issued within 14 days, in the form of a credit back to the original mode of payment.
That said, Comfort Design reserves the rights to reject a return if we deem the condition of the item to be contradicting to our policy.
